Sunday, September 24, 2017

BitClub News

BITCLUB NEWS

Invoice Delays, Missed Payments Fixed, and More...
Date: September 23rd

Included in this update... 

  • Invoice Delays - Special 2x Binary Cycles
  • September 4th Binary Paid
  • Support Ticket Delays
  • Withdrawals Update...
  • GPU Expansion Plans

Invoice Delays - Special Binary Cycles

We have been slammed with a number of issues this month that really stretched our capacity in just about every way possible. We reached a limit from a purchasing side of how much mining equipment we could buy, we reached a limit in our database from a technical side, and we hit a limit with our support being able to handle all of these issues.

It was like a perfect storm this month and we want to apologize for any issues that have gone unresolved. Today we finally got ahead of the issues and feel like we are making big progress on support tickets, capacity limits, and thanks to some added staff members and improvements to our scripts we should be back to normal this week!

One of the main issues we discovered was with our block explorer around September 18th. A block explorer is what allows for the detection of transactions that have been confirmed or denied by the Bitcoin network. 

Most companies rely on 3rd party block explorers like Blockchain.info (which is the biggest and most trusted) but there are several others that operate and the idea is the more of them in the market the faster payments can be detected overall. So about a year ago we decided to build our own custom block explorer and it has been working great.

Then on September 18th we found an issue where our block explorer stopped updating the blockchain and so from the 18th through the 21st all invoices that were paid with Bitcoin were not being confirmed by our system.

We have now fixed this issue and we will be updating all of the invoices from these past 4 days over the next 2 payment periods (today and tomorrow). We are spreading it out over 2 payment periods to help account for any potential of missed binary cycles. 

This issue only affected the binary so all level up payments will be 100% accurate after these next 2 periods. Also, all invoices paid using Pay it Forward were not affected by this, it was only for actual Bitcoin transactions.

To compensate everyone for this delay we are going to allow everyone Double Cycles for up to 2x more than you normally would get based on your rank for the next 2 payment cycles. However, this ONLY applies to accounts that did not max out their cycles during the last 4 days.

If you were maxed out on your cycles from the pay it forward credits alone then your account will not be eligible for these double cycle payments becuase you did not miss out on anything, you will only receive the lost commissions from level up.

Anytime we have issues like this we do our best to fix them and by paying double cycles this should be more than fair. (In fact, some members will even make more than they should but we are ok with this).

September 4th Binary Paid!

Another issue occurred on September 4th. This was an isolated issue and it happened on the day we implemented hard limits within our system to cap daily transactions.

Without getting into the details, basically it caused the September 4th binary to be missed and we have just finished running this day for all invoices and you will now see the payment in your wallet.

Support Ticket Delays

This month has really knocked us down on the support side. As you can imagine with all these little issues happening our support ticketing system has been completely overloaded. We have hired more staff members and we continue to do everything to get our tickets caught up but they are coming in faster than we can reply. 

However, today was a good day!

We have fixed many of our issues and we believe moving forward we have the staff and capacity to keep up with our growth. We are very aware that many of you have been waiting weeks for a response on your tickets and we sincerely apologize for not being able to handle your issue in a timely manner. 

It's our hope that these latest fixes will solve your issue and so we are going to be sending out a more detailed reply addressing all the main issues we had in a single email response to your ticket. If your issue was not fixed by this latest round of updates then please respond back to the ticket and we will look further into your account. 

It's our goal to get back to 24 hour response time and we apologize again for all these small issues that pushed the response time back so far.

Withdrawals... Monero, Zcash, ETH, BTC, BCH, and ETC Payments

Most of our withdrawals are now up to date with the exception of Ethereum. But for Monero, Zcash, Bitcoin, Bitcoin Cash, and Ethereum Classic all have been caught up within the past 24 hours and will be fully caught up by the end of the weekend. 

For Ethereum we have to rebuild our queue system because there was a technical issue that is very specific to the way ETH works. We are close on bringing this back online and when we do it will be much faster and more efficient system.

If your payments are delayed don't worry, we have not forgotten about you. If you have a "pending" transaction then you will receive it very soon (this week). We know how sensitive the payments issues can be and we want you to know this will get paid once our system is updated. 

GPU Expansion Plans

On a brighter note... We have just completed a massive GPU expansion plan that will start coming online middle of October. With our latest purchase you will see a huge bump on our Ethereum mining pool and we will be allocating this power to all coins that we mine. 

We are very bullish on the future of GPU power. Not only do we have big opportunities in the crypto mining space right now, but we believe the entire market for data mining is just getting started. We can use these machines in the future for artificial intelligence, DNA sequencing, number crunching, and numerous simulations for dozens of different industries that we have identified. 

By purchasing a GPU share it gives you full access to your machine's power that you can allocate however you want. It's our goal in 2018 to start bringing in other options for you to use your power on. 

With this model you are buying hardware that can be rented out to companies who will pay to use the machines and we are excited to explore the potential of this. 

Thanks again for being part of BitClub. We will continue to work hard, expand, and keep this opportunity open for all! 

Sincerely,
-BCN Support Team 

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Tuesday, September 19, 2017

China Cant Stop Bitcoin... And Why Gold Bugs Need To Get Woke On Cryptoc...

BITCLUB NEWS

100% Mining Earnings, Capacity Update, and More...
Date: September 17th

Included in this update... 

  • Receive 100% Mining Earnings
  • Bitcoin Mining Capacity Updates
  • GPU Founder Pay it Forward LIVE

Receive 100% Bitcoin Mining Earnings...

One of the biggest complaints we always receive is why a member cannot receive 100% of their mining earnings.

We decided to fix this! 

Now you can set your mining earnings to pay back 100% of your daily earnings for each mining pool. All you have to do is go to your Mining Stats page and you will now see the option under the drop down menu to select between 0% and 100% of your daily earnings.

Bitcoin Mining Capacity Update...

As you know from the previous updates we hit the limit for our capacity to purchase and deploy new Bitcoin mining machines. This caused us to scale back our sales and only offer what we could actually deploy in a timely manner.

Well now we have some good news on this... Today we were able to secure a large batch that will go live in January of next year. This will allow us to increase our sales capacity today by about 15% starting right now.

As it stands we have already paid for an additional 200 PH that will be coming online sometime in late November and pushing our pool over the 500 PH mark. Now with this new batch we will have another 100-200 PH that will start coming online in January. 

We will continue to work hard to increase our hardware capacity and will keep you posted as more batches become available. However, given our current demand you can expect to see more of the "Sold Out" messages as we work on securing more equipment. 

GPU Founder Pay-it-Forward is LIVE... 

We just added the $5,000 GPU Founder pool under the Pay it Forward tab, which you can find under your Bitcoin Wallet page. We have no issues scaling our GPU capacity and we are going to be moving a lot of our resources over to expanding here. 

By doing this it will make the GPU shares more profitable and we believe 2018 will be an incredible year for GPU minable coins. We highly suggest you begin shifting your focus to the GPU shares.

Our goal is to continue expanding as fast as we can and we appreciate your patience as keep up with the sales. 

Sincerely,
-BCN Support Team 

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Bitcoin Pool Update, GPU, and Support
Date: September 9th

Included in this update... 

  • Bitcoin Mining Shares Update
  • GPU Shares Open
  • Support issues, fixes, and more

Bitcoin Mining Shares Update...

As we mentioned in the last update the demand for our mining pools simply grew faster than our ability to scale. So instead of taking on new sales and delaying the payouts we have decided to only sell what we can deploy in a timely manner. 

This was a very hard decision to cut off sales but we believe its the right thing to do in order to protect all the shares we have already sold and to be responsible. 

It's our hope this cap is only temporary, however based on the overall supply in the market we may be facing this from now until the end of the year. 

In order to make this fair for everyone we are going to be changing the sales to cap them every 1 hour instead of every 24 hours. This is to accommodate all members across different time zones. 

Starting Monday at 0:00 GMT we will go live and make a certain amount of shares available for the first hour. Then at 1:01 GMT we will go live again with more shares to offer up until 2:00 GMT. This will continue each hour moving forward. 

Example... If the sales only last for 5 minutes before sold out then you will need to wait until the next hour begins.

This will start on Monday because we need to make a few changes over the weekend to ensure the cap runs smoothly each hour rather than in a single 24 hour period. 

GPU Shares Available for Purchase...

We want to remind you that GPU shares are NOT capped and you can buy as many of these machines as you would like. Over the next few months we are going to be putting a heavy emphasis on GPU mining and you will see a lot of new and cool features supporting this. 

We strongly recommend if you are unable to buy Bitcoin shares that you jump into our GPU pool. 

Customer Support Issues, Fixes, etc...

As you may have noticed the past week or so the website has been going offline, the binary has been delayed on adding credits, skipping days, and overall the system has been overloaded. 

To be honest we never built our system and this database structure to handle the amount of daily sales volume, calculations, and overall traffic we are seeing now. It's grown extremely fast over the past few months especially and we are working very hard on moving everything to a HUGE platform that can handle this. 

However, this will take some time, we estimate about 3 weeks before the new servers are ready, secured, and moved over. In the mean time we are making big improvements to our scripts and monitoring everything 24/7 to keep things running smoothly. 

IMPORTANT... If you are having an issue please be patient! Do not open multiple tickets and understand that any delays in withdrawals, missed payments, or support questions you have will get handled! We are on a 72 hour+ response time and we will get to your issue as soon as possible. 

To fix this we are hiring more support people, more programmers, and getting more help to make sure we can handle all future growth. Thanks for your patience as we grow together through this challenge.

Sincerely,
-BCN Support

Sunday, September 10, 2017

Bitclub Network Update

Bitcoin Pool Update, GPU, and Support
Date: September 9th

Included in this update... 

  • Bitcoin Mining Shares Update
  • GPU Shares Open
  • Support issues, fixes, and more

Bitcoin Mining Shares Update...

As we mentioned in the last update the demand for our mining pools simply grew faster than our ability to scale. So instead of taking on new sales and delaying the payouts we have decided to only sell what we can deploy in a timely manner. 

This was a very hard decision to cut off sales but we believe its the right thing to do in order to protect all the shares we have already sold and to be responsible. 

It's our hope this cap is only temporary, however based on the overall supply in the market we may be facing this from now until the end of the year. 

In order to make this fair for everyone we are going to be changing the sales to cap them every 1 hour instead of every 24 hours. This is to accommodate all members across different timezones. 

Starting Monday at 0:00 GMT we will go live and make a certain amount of shares available for the first hour. Then at 1:01 GMT we will go live again with more shares to offer up until 2:00 GMT. This will continue each hour moving forward. 

Example... If the sales only last for 5 minutes before sold out then you will need to wait until the next hour begins.

This will start on Monday because we need to make a few changes over the weekend to ensure the cap runs smoothly each hour rather than in a single 24 hour period. 

GPU Shares Available for Purchase...

We want to remind you that GPU shares are NOT capped and you can buy as many of these machines as you would like. Over the next few months we are going to be putting a heavy emphasis on GPU mining and you will see a lot of new and cool features supporting this. 

We strongly recommend if you are unable to buy Bitcoin shares that you jump into our GPU pool. 

Customer Support Issues, Fixes, etc...

As you may have noticed the past week or so the website has been going offline, the binary has been delayed on adding credits, skipping days, and overall the system has been overloaded. 

To be honest we never built our system and this database structure to handle the amount of daily sales volume, calculations, and overall traffic we are seeing now. It's grown extremely fast over the past few months especially and we are working very hard on moving everything to a HUGE platform that can handle this. 

However, this will take some time, we estimate about 3 weeks before the new servers are ready, secured, and moved over. In the mean time we are making big improvements to our scripts and monitoring everything 24/7 to keep things running smoothly. 

IMPORTANT... If you are having an issue please be patient! Do not open multiple tickets and understand that any delays in withdrawals, missed payments, or support questions you have will get handled! We are on a 72 hour+ response time and we will get to your issue as soon as possible. 

To fix this we are hiring more support people, more programmers, and getting more help to make sure we can handle all future growth. Thanks for your patience as we grow together through this challenge.

Sincerely,
-BCN Support

Wednesday, August 9, 2017

August Updates: 1

BITCLUB NEWS

Bitcoin Fork Details... Withdrawals LIVE!
Date: August 8th

Included in this update... 

  • Bitcoin Fork Details
  • Bitcoin Cash Available
  • Withdrawals Restored
  • Dubai Trip Open to ALL Pro Builders
  • BitClub Mines 3,000th Block

Bitcoin Fork Details...

Bitcoin has successfully forked and here is what you need to know..

1. There are now 2 Bitcoins.

Bitcoin (BTC) and Bitcoin Cash (BCH) which is an exact copy of Bitcoin and functions in the same way. The addresses used to store the coins are even the same too so basically everyone who was holding Bitcoin before the fork will now automatically have the exact same amount of BCH. 

We believe having two Bitcoins is actually a good thing because each chain will begin to diverge from the other adding new technical upgrades in time that will grow and compete with each other. The potential of this coin is very exciting but it's still brand new and it will take some time to mature. 

2. Is BitClub mining Bitcoin Cash? 

Right now we are currently testing some power and helping to secure the new Bitcoin Cash blockchain. Our feeling is we really need to help secure the transactions and help by verifying blocks on behalf of all members who now have the coin. 

However, we are only pointing a very limited amount of power for testing and our plan is to continue to evaluate how this ecosystem will grow before committing resources to it. If everything is stable and goes to plan then we will support it and even consider running a full Bitcoin Cash mining pool.

Bitcoin Cash is great news for our members (and all miners). We basically all just got a lot of free money and if this continues to grow it gives us two coins to mine with our machines which can only help in providing the most profitable mining opportunities.

We recommend that you withdrawal your Bitcoin Cash from your BitClub wallet as soon as it's available so that you can have full control over it in a BCH wallet. Thanks for your patience as we continue to explore and learn more about this new token.

Bitcoin Cash is Now Available... 
On August 1st right before the fork happened we froze all Bitcoin wallet balances and took a snap shot of how much each account had. You will now see this balance has been matched with the exact same amount of Bitcoin Cash. 

To be clear if you had 12.57 Bitcoin when the fork happened you will now have 12.57 Bitcoin + 12.57 Bitcoin Cash that you can withdrawal from your account. 

You can now view this under Bitcoin Cash Wallet

*NOTE: You will not be able to withdrawal your Bitcoin Cash yet, but you can just see your available balance. We expect the withdrawals to be live later this week as we are building the withdrawal functionality and waiting for the chain to become more stable.

Bitcoin Withdrawals LIVE... 

Bitcoin is now available for withdrawal and you can request your Bitcoin just like you did prior to the fork. 

We want to thank you for being patient while we split the coins and made both of them available again.

Dubai Trip Now Open to Pro Builders

If you are at the rank of Pro Builder or higher then you are eligible for a once in a lifetime leadership trip to Dubai. This vacation will take place October 23-28th and space is filling up fast.

Leaders Reimbursement...

- All Monster Builders will have the trip fully paid except for your air fare.
- Master Builders will receive $800 credit toward travel expenses.
- Pro Builders will receive $600 credit toward travel expenses. 

*All credits for travel will be reimbursed after the trip is complete. So you must pay for all of your own expenses up front then we will provide reimbursement.

Book Your Trip - Click Here 

BitClub Mines 3,000th Block!

We hit a big milestone today by surpassing 3,000 total blocks mined. When we first started mining back in 2014 the block reward was 25 per block and we learned a lot as we set out to create a massive mining operation. Now 3 years later and we did it! 

Overall the combined total of all Bitcoin mined and paid out to BitClub members is over 55,370 Bitcoin, which today is worth almost $190 Million USD. 

It's truly incredible to watch this opportunity change people's lives and the stories we get from you is what keeps us going strong. We believe this company is just now hitting it's stride and over the course of the next 6, 12, and 18 months we are going to witness a global explosion in the crypto currency space.

Heres' to the next 3.000 Blocks!! 

We can't thank you enough for your support and promise to continue to do the right things to make this membership strong!

Sincerely,
-BCN Support Team 
COpy Pasted from www.bitclubnetwork.com

Sunday, July 30, 2017

BITCLUB NEWS

Important Downtime, New Rank, Dubai Trip, and More!
Date: July 24th

Included in this update... 
  • Bitcoin Scaling - Downtime VERY IMPORTANT!
  • Bitcoin Mining Upgrades
  • Dubai Leadership Trip - Book Now!
  • New Platform open to All Members
  • Mobile App Download
  • New Rank Mega Monster
  • GPU Shares Display Issue
  • ETC earnings paid to up to date

Bitcoin Scaling - PLEASE READ and SHARE!

As you probably know from all the news Segwit2x was activated with consensus from the majority of miners (include us). The first step is done and we are in the middle of an activation period as the network prepares to upgrade. 

But there is something happening on August 1st that may have a big impact on the network. It's called BIP 148 UASF and it's a controversial way for non miners to try and gain power in Bitcoin. 

Right now the miners have all the power to decide which transactions are good and what new changes to support. This proposal would try and force the activation of Segwit through non mining nodes that anyone can download and run. 

The idea is all nodes running BIP 148 would begin rejecting blocks from miners who do not support Segwit. This could result in a chain split and potentially two or more version of Bitcoin. Or it could be a very boring event as everyone falls in line and supports a single chain.

Here is what you need to know and prepare for... 

#1. MOST IMPORTANT... We will be cutting off ALL withdrawals starting mid day on July 31st and we will resume only when it's safe to send them again. We are also shutting down the entire invoicing system so no new invoices can be generated and paid during this time. 

We expect the invoices to be down for about 2-3 days so please prepare for this and do not try and sign up any new members during this time. In fact, we think this is a perfect time to take a holiday somewhere and relax until this blows over. You may even see our website down as we will use the time to make some upgrades.

#2. Make sure you have your private keys backed up. You want to move all Bitcoin out of any exchange wallets that you don't have complete control over. Some of the best solutions are Ledger Hardware wallets, a Trezor hardware wallet, a paper wallet, or even blockchain.info wallet is a good choice. (Do not keep your Bitcoin in Coinbase, or any web wallet that holds your private keys) 

#3. Do not send Bitcoin or try and receive Bitcoin on August 1st until everything has been sorted and it's safe to resume transactions. You don't want to be stuck sending Bitcoin on the wrong chain or while the transition process is happening because you could lose them. 

#4. All Bitcoin inside BitClub Wallets are safe! We keep everything in cold storage and only transfer Bitcoin into hot wallets periodically to pay commission requests. So any balance shown in your back office will be safe and we can handle whatever scenario arises from this event. So you are welcome to keep your Bitcoin where it is.

Bitcoin Mining Pool Upgrades

We made some big improvements to our mining pool this past week so that we can be ready for the next wave of expansion. You may have noticed a lot of up and down spikes the past 3 weeks or so, but this has now been fixed with some new pool servers and some top notch block detection software that is helping to stabilize our power. 

We still have 50 PH coming online between now and middle of August, and another 50-75 PH projected growth each month starting in September. 

The mining earnings have really declined on a per share basis the past 90 days because of our rapid growth and bottleneck in adding this new equipment, but now you should see nice bump in the mining earnings as we push toward being 5% of the total Bitcoin network.

Dubai Leadership Event - BOOK NOW

The dates for the Dubai leadership trip have been locked down and the trip is LIVE to purchase. If you are a Pro Builder rank or higher then you are invited to join us. 

We believe this trip will sell out quickly so first we are only offering it to Monster Builders and Master Builders, you will have about 5 days to lock in your spot. After this we will open it to all Pro Builders. If you are not at the rank of Pro Builder or higher then you are not eligible for this trip. 

Leaders Reimbursement...

- All Monster Builders will have the trip fully paid except for your air fare.
- Master Builders will receive $800 credit toward travel expenses.
- Pro Builders will receive $600 credit toward travel expenses. 

*All credits for travel will be reimbursed after the trip is complete. So you must pay for all of your own expenses up front then we will provide reimbursement.

Get more information - Click Here 

New Member Back Office

The new members back office is now live for all ranks. All you have to do is click on the login page and then login to the new section. In the next month or so the old back office will be phased out so we recommend you jump over and start using it. 

We also have a brand new site on mobile devices as well as an Android App that you can download here. 

Android App is LIVE - Download Here

The Android app is now live on the app store for everyone at all ranks to use. There are many "BitClub" apps on the play store so make sure you download the official one and watch out for any phishing attempts by apps that are designed to steal your info. Very important to have 2 factor enabled on your account in case it's compromised. 

If you are accessing the mobile website on an android we recommend you download the app for a much better and faster user experience. 

We will also have an Apple app for download sometime in the next few months. For this to be approved we cannot allow purchases through the app so we are working on taking out all possible ways to sign up and pay invoices. This app will be for managing your account, where as the Android app is full service. 

New Rank of Mega Monster 

We have a surprise for all the top leaders in the company.. We are bumping the top rank up to Mega Monster!! 

At Mega Monster you will earn up to 12 cycles per day, you will also receive a 10 level matching bonus and an incredible gift when you become a Mega Monster. 

To earn the rank of Mega Monster you will need 3 Monster Builders in 3 separate legs and a total of 10 million in enrollment tree volume. To learn more visit the compensation plan details and you will see an updated version with Mega Monster Builder info. 

GPU shares 2,000 day display error

We recently just updated all the shares for our GPU mining pool to pay out for a total of 2,000 days. This will include 2,000 days of mining! Right now our system is calculating this based on the date of purchase so in some cases this can be 30-45 days before the pool started to pay and we realize this error. 

Please be patient!! 

We are working on many new things to help improve the platform and we will fix this in the next few weeks. But this is NOT a priority right now because 2,000 days is a long time away and you are not going to miss out on anything. Please give us a few weeks to make theses changes, w are aware of this issue and it will be corrected! 

ETC Earnings Paid

The Ethereum Classic mining earnings from July 1st-7th have been compensated to all accounts mining during this time. ETC shares are back to paying normally and we will continue to monitor all mining operations in the future to catch and correct errors like this one. Thanks for your patience while we made these payments. 

Overall, we are growing at an incredible rate the past few months and we continue to hire and train more people to help manage our growth. We have also been expanding our mining operations in Iceland and all over the world to find the most efficient facilities to expand in.

We are all sitting in a great position to cash in on Bitcoin and other Digital Assets. Our next phase is to continue expanding our GPU mining operations while focusing on getting ClubCoin into the CoinPay Smart Payment platform and we couldn't be more excited about how everything is going.

Please share this update with your team and remember to pay attention to the August 1 deadline so you can stay informed and protect your Bitcoin.

Sincerely,
-BCN Support 

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